Shipping Policy

Last updated: November 11, 2026

At Don Rosé, most pieces are made to order in our Los Angeles studio and carefully prepared before they ship. Every order ships fully insured, so your piece is protected from our studio to your door.

Shipping Rates (United States)

  • Free insured shipping on orders of $500 USD or more

  • $50 insured shipping on orders under $500 USD

We currently ship within the United States only.

Production Time

Made-to-order pieces ship within 1–3 weeks of your order. In-stock items ship within 1–3 business days. Orders are processed Monday through Friday, excluding holidays. If your order will take longer than estimated, we will contact you.

Order Tracking

Once your order ships, you’ll receive an email with your tracking information.

Shipping Address

Please double-check your shipping address before placing your order. Don Rosé is not responsible for delays or additional charges caused by incorrect or incomplete addresses.

Lost, Stolen or Damaged Packages

Every order is insured while in transit. If your package is lost, stolen or damaged, contact us at support@donrose.co and we’ll handle the claim with you.

Questions?

Contact us at support@donrose.co. We’re happy to help.